Dehradun – In a proactive move to ensure timely resolution of public grievances, Chief Minister Pushkar Singh Dhami personally interacted with several complainants registered on the CM Helpline 1905 to assess the effectiveness of departmental responses. During these interactions, all complainants confirmed that their issues had been resolved, following the CM’s earlier directives. They also expressed gratitude to the Chief Minister for his prompt intervention.
In a recent review meeting, CM Dhami had issued clear deadlines to concerned departments for resolving pending complaints. On Wednesday, while chairing a high-level meeting at his residence with senior officials, he followed up by directly speaking to various applicants to verify the outcomes.
One such complainant, Lakshmi Devi from Uttarkashi, had reported delays in receiving her family pension from the Education Department. She informed the Chief Minister that her pension has now been sanctioned. Similarly, Jagdamba Prasad Nautiyal from Rudraprayag shared that his long-pending medical reimbursement was cleared after the CM’s intervention. Bahadur Singh Bisht of Nainital, a retired employee of the Horticulture Department, confirmed that his GPF dues had also been settled.
This hands-on approach by CM Dhami reflects his commitment not only to reviewing public grievances but also to ensuring that departments remain accountable. By taking direct feedback, the Chief Minister is creating a culture of responsiveness and urgency within government departments.
Officials present at the meeting included Principal Secretary R.K. Sudhanshu, Secretary Shailesh Bagoli, ADGP A.P. Anshuman, Garhwal Commissioner Vinay Shankar Pandey, and MDDA Vice President Banshidhar Tiwari.
