Over 110 Complaints Received at Dehradun Public Grievance Redressal Day
ADM Smrita Parmar and Joint Magistrate Harshita Singh hear public grievances; officials directed to ensure timely and effective resolution
Land disputes, alleged encroachments, solar power billing discrepancies and Gram Panchayat issues raised
Dehradun, November 2, 2026: More than 110 complaints were received during a Public Grievance Redressal Day held in Dehradun on Monday under the joint chairmanship of Additional District Magistrate Smrita Parmar and Joint Magistrate Harshita Singh, in compliance with the directions of District Magistrate Dr Ashish Chauhan.
Residents from various parts of the district presented their grievances before the officials. The complaints primarily concerned land disputes, alleged illegal occupation of property, Gram Panchayat assets, electricity department services and the adjustment of solar power units generated under the PM Surya Ghar Muft Bijli Yojana.
The officials heard the complaints and directed the concerned departments to ensure prompt, transparent and effective resolution.
Complaints over alleged illegal collection at weekly market
Residents of Rampur Kalan Gram Panchayat alleged that money was being collected illegally at the weekly market every Friday, despite the expiry of its auction period.
They demanded an early auction of the market and a halt to all collections until the new auction process was completed.
The Block Development Officer, Sahaspur, was directed to investigate the matter and take appropriate action in accordance with the rules.
Solar power billing and electricity pole complaints
Madan Mohan Negi, a resident of Sanjay Colony, Mohini Road, complained that electricity generated by his 3-kilowatt rooftop solar system and exported to the grid had not been properly adjusted against his electricity bill.
According to the complainant, most of the 7,165 units generated and exported remained unadjusted. He requested that the outstanding units be credited against his electricity bill.
The concerned electricity department officials were directed to investigate the matter and take action as per the applicable rules.
In another complaint, Khima Devi of Sherpur alleged that the electricity department had installed three electricity poles on her privately owned land without her consent. She also stated that no action had been taken on her earlier complaints and sought an inquiry into the role of the officials and employees concerned.
The electricity department was directed to examine the records and facts and take appropriate action in accordance with the rules.
Land disputes and alleged encroachments referred for investigation
Amit Kumar Sethi, a resident of the Parwal-Hopetown area, complained that another party had allegedly occupied a residential plot registered in his name. Referring to land records and an earlier police complaint, he requested assistance in regaining possession of the property.
Santosh Pandit of Rampur Kalan alleged that he had not received possession of land despite purchasing it and claimed that the seller had allegedly sold the land fraudulently. He sought verification of the land records and appropriate action.
Shambhu Chopra, a resident of Rampur Kalan Gram Panchayat, raised the issue of alleged encroachment on the land of an ancient Kheda and temple in the village. He requested a land survey and removal of encroachments from property of public and religious importance.
The Sub-Divisional Magistrate, Vikasnagar, was directed to conduct the necessary investigations, examine land records and ensure effective action in accordance with the rules.
Directions for an impartial inquiry into Sandeep Thapa’s death
Harak Bahadur, father of the late Sandesh Thapa and a resident of Chisopani village, Dudhli Gram Sabha, Doiwala block, sought an impartial and independent investigation into his son’s death under suspicious circumstances.
The incident occurred at PPCL in Maldevta on September 9, 2026.
Taking cognisance of the matter, the Joint Magistrate directed the Circle Officer, Raipur, to take necessary action and ensure an impartial investigation. The officer was also instructed to record statements of the parties concerned and proceed in accordance with the law.
Officials directed to ensure time-bound grievance redressal
Departmental officials attending the grievance redressal session were instructed to resolve complaints within the prescribed time and submit reports detailing the action taken.
Additional District Magistrate Smrita Parmar emphasised that complaints received during the Public Grievance Redressal Day must not be treated as a mere formality. Officials were directed to examine the facts of each case and ensure that complainants receive genuine relief.
She also instructed departments to avoid unnecessary delays and coordinate with one another in cases requiring joint investigations.
The district administration reiterated its commitment to ensuring prompt, transparent and effective resolution of public grievances.
Additional City Magistrate Ravindra Juwatha, District Supply Officer K.K. Agrawal, District Programme Officer Jitendra Kumar and officials from the Mussoorie Dehradun Development Authority, electricity, irrigation, Public Works Department and other concerned departments attended the session.
